by admin | 13 Thu Oct 2016 | Effectiveness, Efficiency, Method, Process, Tools
One of the fastest ways to have a business fall apart is to have not have the right financial processes, or – even more commonly – not having processes at all. Process = Method * Tools Efficiency is doing things right, but effectiveness is doing the right things. ...
by admin | 12 Wed Oct 2016 | Advantage, Automation, Cash Flow, Effectiveness, Efficiency, Process
Marketing experts tell you that “the customer experience sells”. Translation: it is a competitive advantage. But it requires excellent systems. Imagine calling a garage with a problem with your car, and these two possible customer experiences: Company A Company B...
